S3 as a Source: internal optimization and performance improvements
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2024 - 07:30 UTC
Scheduled - We continue to perform internal optimization and performance improvements in S3 as a source.

There shouldn’t be any disruption to our services nor to any of river run, and you should be able to continue and access all features and functions of the platform without any concerns during this period.

This feature will be gradually released to customers using the S3 source connector. Contact your Account Manager for your account's planned release date.

Should you have any questions or require further assistance, please do not hesitate to contact our support team.
Apr 8, 2024 07:30 - May 11, 2024 15:30 UTC
Uptime over the past 90 days. View historical uptime.
Rivery Console Operational
90 days ago
99.98 % uptime
Today
console.rivery.io Operational
90 days ago
99.99 % uptime
Today
eu-west-1.console.rivery.io Operational
90 days ago
99.96 % uptime
Today
eu-central-1.console.rivery.io Operational
90 days ago
99.99 % uptime
Today
Rivery Pipelines Under Maintenance
90 days ago
99.99 % uptime
Today
Rivers (US) Under Maintenance
90 days ago
99.99 % uptime
Today
Rivers (EU) Under Maintenance
90 days ago
99.99 % uptime
Today
CDC (US) Operational
90 days ago
100.0 % uptime
Today
CDC (EU) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Rivery API (US) Operational
90 days ago
99.99 % uptime
Today
Rivery API (EU) Operational
90 days ago
99.98 % uptime
Today
Adaptv (AOL) Operational
90 days ago
100.0 % uptime
Today
Delta Projects Operational
90 days ago
100.0 % uptime
Today
Sources Under Maintenance
90 days ago
100.0 % uptime
Today
Adaptive Insights Operational
90 days ago
100.0 % uptime
Today
AWS Billing Operational
90 days ago
100.0 % uptime
Today
Cellxpert Operational
90 days ago
100.0 % uptime
Today
Freshservice Operational
90 days ago
100.0 % uptime
Today
Genesys Operational
90 days ago
100.0 % uptime
Today
Hibob Operational
90 days ago
100.0 % uptime
Today
Hivestack Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Moat Operational
90 days ago
100.0 % uptime
Today
Mobile Action Operational
90 days ago
100.0 % uptime
Today
MyAffiliates Operational
90 days ago
100.0 % uptime
Today
Nium Operational
90 days ago
100.0 % uptime
Today
Netsuite Analytics Operational
90 days ago
100.0 % uptime
Today
Nuviad Operational
90 days ago
100.0 % uptime
Today
Oath Operational
90 days ago
100.0 % uptime
Today
Optimove Operational
90 days ago
100.0 % uptime
Today
Outbrain Operational
90 days ago
100.0 % uptime
Today
Pardot Operational
90 days ago
100.0 % uptime
Today
Paypal Reports Operational
90 days ago
100.0 % uptime
Today
Pendo Operational
90 days ago
100.0 % uptime
Today
Pepperjam Operational
90 days ago
100.0 % uptime
Today
Picasso Labs Operational
90 days ago
100.0 % uptime
Today
Pinterest Operational
90 days ago
100.0 % uptime
Today
Pipedrive Operational
90 days ago
100.0 % uptime
Today
Recharge Operational
90 days ago
100.0 % uptime
Today
Recurly Operational
90 days ago
100.0 % uptime
Today
Reddit Operational
90 days ago
100.0 % uptime
Today
Sailthru Operational
90 days ago
100.0 % uptime
Today
Salesforce Audience Operational
90 days ago
100.0 % uptime
Today
Search Ads 360 Operational
90 days ago
100.0 % uptime
Today
Sendgrid Operational
90 days ago
100.0 % uptime
Today
ShareASale Operational
90 days ago
100.0 % uptime
Today
StackAdapt Operational
90 days ago
100.0 % uptime
Today
Yahoo Ads Operational
90 days ago
100.0 % uptime
Today
Yandex Operational
90 days ago
100.0 % uptime
Today
Servicenow Operational
90 days ago
100.0 % uptime
Today
Sensor Tower Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Youtube Reporting Operational
90 days ago
100.0 % uptime
Today
Yotpo Operational
90 days ago
100.0 % uptime
Today
Trendkite Operational
90 days ago
100.0 % uptime
Today
Twitter Ads Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pistol Operational
90 days ago
100.0 % uptime
Today
SurveyMonkey Operational
90 days ago
100.0 % uptime
Today
Taboola Operational
90 days ago
100.0 % uptime
Today
The Trade Desk Operational
90 days ago
100.0 % uptime
Today
Survey Gizmo Operational
90 days ago
100.0 % uptime
Today
Streamrail Operational
90 days ago
100.0 % uptime
Today
Sprinklr Operational
90 days ago
100.0 % uptime
Today
spotx Operational
90 days ago
100.0 % uptime
Today
Social Studio Operational
90 days ago
100.0 % uptime
Today
Snapchat Ads Operational
90 days ago
100.0 % uptime
Today
ShipHero Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Impact Radius Operational
90 days ago
100.0 % uptime
Today
HelpScout Operational
90 days ago
100.0 % uptime
Today
Gotham Ads Operational
90 days ago
100.0 % uptime
Today
Google Search Console Operational
90 days ago
100.0 % uptime
Today
Google Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Currency Service (ECB) Operational
90 days ago
100.0 % uptime
Today
DV360 Operational
90 days ago
100.0 % uptime
Today
Doubleclick for publishers Operational
90 days ago
100.0 % uptime
Today
Dear Systems Operational
90 days ago
100.0 % uptime
Today
Customer Gauge Operational
90 days ago
100.0 % uptime
Today
Criteo Operational
90 days ago
100.0 % uptime
Today
Crimson Hexagon Operational
90 days ago
100.0 % uptime
Today
Convert Media Operational
90 days ago
100.0 % uptime
Today
CallRail Operational
90 days ago
100.0 % uptime
Today
S3 Under Maintenance
90 days ago
100.0 % uptime
Today
MariaDB Operational
90 days ago
100.0 % uptime
Today
MariaDB Operational
90 days ago
100.0 % uptime
Today
Teradata Operational
90 days ago
100.0 % uptime
Today
SQL Server Operational
90 days ago
100.0 % uptime
Today
Targets Operational
Rivery Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Notice of Service Interruption: Connectivity Issues with Facebook
Resolved - This incident has been resolved.
Apr 19, 08:26 UTC
Monitoring - We encountered connectivity issues with Facebook due to an error stating:
"API access disrupted. Go to the App Dashboard and complete Data Use Checkup."

Incident Start Time: 1:00 AM UTC
Incident End Time: 7:30 AM UTC

For Customers Using Rivery's App: Your Rivers should now be operational.

For Customers Using Their Own Facebook Apps:
According to Facebook's documentation, you must complete specific steps to restore connectivity. Please follow the instructions provided in this guide: https://developers.facebook.com/docs/development/maintaining-data-access/data-use-checkup/?locale=en_US

If you are unsure whether you are using your own app or Rivery’s, please check the advanced settings of your Facebook connection.
If you see details such as a client ID, secret, and access token, you are using your own app and must follow the steps in the Meta article linked above.

If problems persist after completing the necessary steps, please submit a support ticket to the Rivery support team.
We apologize for any inconvenience this may have caused and appreciate your cooperation.
Sincerely,
The Rivery Team
Apr 19, 07:18 UTC
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
EU Rivery console is down
Resolved - After continuing to monitor the Rivery EU console, we can now confirm that this incident is resolved.

The Rivery EU console experienced a complete outage on 15-Apr-2024 from 15:38 until 16:59 UTC. Rivers that were scheduled during the window were not initiated. Any rivers that were in progress and did not complete before the outage window will have failed (but may show as still running in the UI). We suggest reviewing your scheduled rivers and either re-running the river if the updated data is needed ASAP or waiting for the next scheduled run to capture the missing data.

We apologize for the disruption and our engineering team is performing a full root cause analysis to understand and prevent this issue from occurring in the future. If you have any questions, please contact our Support Team via Help --> Contact Support in the Rivery console.
Apr 15, 19:37 UTC
Update - A fix has been implemented and the team is monitoring the results. The console, river runs and api are working as expected again.
Any process that should be running at the incident's time was skipped and it is recommended to be run manually.
Apr 15, 17:10 UTC
Monitoring - We have deployed a fix and the EU console is back up.
We are continuing to monitor and investigate the impacts of this outage.
Apr 15, 17:06 UTC
Identified - We identified the root cause of the incident and working to fix it as soon as possible.
The incident affects all of the processes in EU console, including river runs, console, and the API.
Apr 15, 16:51 UTC
Investigating - It appears that the EU console for Rivery (https://eu-west-1.console.rivery.io/) is currently experiencing downtime.

The team is aware of the issue and is actively investigating the cause.

We are committed to providing updates as they progress in identifying and resolving the issue.

Please stay tuned for further information.
Apr 15, 16:24 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

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