The issue causing the "no logs found" error when attempting to download logs has been resolved. After a thorough investigation, our team has successfully implemented a solution.
Please note that for River Runs in the US console (https://console.rivery.io/) during the period between 09:00 and 12:45 UTC on September 12, 2024, logs may not be available in the activity page.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
If you require any further assistance, please don't hesitate to open a ticket in the console by navigating to Help → Contact Support. Our support team will be happy to assist you.
Posted Sep 12, 2024 - 18:36 UTC
Identified
We have identified an issue where in the US console (https://console.rivery.io/) we see "no logs found" error when attempting to download logs. The error is being actively investigated by our team, and we will provide further updates as more information becomes available.
Posted Sep 12, 2024 - 14:33 UTC
This incident affected: Rivery Console (console.rivery.io).